Terms of Service

Welcome to City Furniture & Mattress. By accessing or using our website https://stocktoncitymattress.com/, you agree to be bound by the following Terms of Service. Please read these Terms carefully before using our website or placing an order.

1. General Conditions

By visiting our website and/or purchasing products from us, you agree to be bound by these Terms of Service, including any additional policies referenced herein. These Terms apply to all users of the site, including browsers, customers, vendors, and merchants.

We reserve the right to refuse service to anyone for any reason at any time.

2. Online Store Terms

You may not use our furniture products for any illegal or unauthorized purpose.
You must not transmit any viruses, malware, or any code of a destructive nature through our website.

Any violation of these Terms may result in immediate termination of your access to our services.

3. Product Information

We strive to ensure that all furniture descriptions, images, specifications, and pricing displayed on our website are accurate and up to date. However, we do not guarantee that all content is free from errors.

If a product purchased from us is materially different from its description, your sole remedy is to return the item in unused and unassembled condition in accordance with our Return Policy.

4. Order Processing & Shipping

Order Processing Time: 0–2 business days
Transit Time: 3–7 business days
Total Estimated Delivery Time: 3–9 business days
Order Cut-Off Time: 5:00 PM (PST)
Shipping Method: Free Shipping
Shipping Region: United States only

We currently do not offer international shipping.

5. Returns & Refunds

We accept returns within 30 days of delivery. Returned items must be unused, unassembled, and in their original packaging with all parts included.

If an incorrect item was ordered by the customer, return shipping costs will be the customer’s responsibility.
Refunds are processed within 7 business days after the returned item is received and inspected.

For damaged or defective items:

You must contact us within 7 days of delivery
Clear photos of the damaged item and packaging are required
Without photo evidence, we cannot issue a refund, replacement, or store credit

Please refer to our Return & Refund Policy for full details.

6. Payments

We accept major credit and debit cards and other secure payment methods available at checkout.

All transactions are processed through secure third-party payment providers.
We do not store or have access to your full payment card information.

7. Modifications to Services and Prices

Product prices and availability are subject to change without prior notice.
We reserve the right to modify or discontinue any product or service at any time without liability.

8. Accuracy of Billing and Account Information

You agree to provide current, complete, and accurate billing and purchase information.
We reserve the right to refuse or cancel any order, including orders that appear fraudulent or placed for resale purposes.

9. Intellectual Property

All content on this website—including text, images, logos, graphics, product designs, and layout—is the property of City Furniture & Mattress and is protected by U.S. and international copyright laws.

Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

10. Limitation of Liability

To the fullest extent permitted by law, City Furniture & Mattress shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use of our products or services.

11. Governing Law

These Terms of Service and any related agreements shall be governed by and interpreted in accordance with the laws of the State of California, United States, without regard to conflict of law principles.

12. Changes to Terms of Service

We reserve the right to update, modify, or replace any part of these Terms at any time.
Your continued use of the website following any changes constitutes acceptance of the updated Terms.

Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Business Name: City Furniture & Mattress
Website: https://stocktoncitymattress.com/
Phone: +1 (209) 227-7161
Email: citymattress120@yahoo.com
Business Address: 3750 West Ln, Stockton, CA 95204, USA

Business Hours:
Monday – Saturday: 10:00 AM – 7:00 PM
Sunday: 11:00 AM – 6:00 PM