Billing Terms & Conditions

Billing Terms & Conditions

At City Furniture & Mattress, we prioritize the security, transparency, and accuracy of all transactions. Because our store operates on a specific payment model, please review our billing terms below.

 

1. Secure Payment Options

To ensure a safe and seamless experience, City Furniture & Mattress exclusively accepts Cash on Delivery (COD) as our payment gateway.

  • We do not accept credit/debit cards, digital wallets (Apple Pay, Google Pay), or bank transfers through our online checkout.
  • All payments are processed and collected in USD.

2. Payment Processing & Security

Since our store operates entirely on a Cash on Delivery (COD) model:

  • No Data Storage: We do not request, process, or store any credit card numbers, CVV codes, or banking PINs on our website.
  • Your payment is handed directly to the delivery personnel upon the successful arrival of your furniture.

3. Order Confirmation & Billing Capture

  • No Immediate Online Charge: No payment is deducted at the time you place your order online.
  • Payment at Delivery: The full order amount must be paid in cash when the order is delivered to your specified shipping address.
  • Currency Handling: All transactions are settled in USD.

4. Order Verification (Fraud Protection)

Because we utilize Cash on Delivery, City Furniture & Mattress reserves the right to hold, verify, or cancel any order that appears suspicious or fraudulent. Our team may contact you via phone or email to confirm your delivery details before processing your order within our standard 1 to 2 business days timeframe.

5. Refunds & Returns

Refunds are handled strictly according to our Return & Refund Policy.

  • We operate on a strict No Cash Refunds policy.
  • Eligible returns within our 7 days return window will receive Replacements or Store Credit Only. The processing time for these approved resolutions is 7Days.

6. CONTACT INFORMATION 

For any billing or order-related inquiries:

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